From day one, METROLAB has recognised the need for a systematic and continuous effort to:

• Comply with requirements set by new technologies, legislation, and customer needs.
• Continuously improve the quality of its services, to keep customers satisfied.
• Increase the efficiency and effectiveness of its operation.

To facilitate achievement of these goals, it was decided in 2003 to install and implement a Quality Management System compliant with the requirements of the ISO 9001 Standard.

The design, documentation, and initial implementation of the Management System, customised to the needs of METROLAB, was carried out in collaboration with an experienced external partner, who continues to support its operation and participate in its modifications, whether these are imposed by new versions of the Standard or decided within the framework of continual improvement.

The Management System was first certified in February 2004 and continues to be certified by the accredited body TÜV Hellas, based on the ISO 9001 Standard.

Since 2013, TÜV Hellas has been auditing the company and confirming its compliance with the requirements of Ministerial Decision 1348/2004 of the Ministry of Health, which is in the process of being replaced by Regulation (EU) 2017/746, for the storage and distribution of In Vitro Diagnostic and Medical Devices (IVD and MD).

Download the ISO 9001 certificate in English

Download the Attestation of Conformity according to MD 1348